Author : , Date : 12 May, 2016

DerayOptions FAQ

  • What are Binary Options?
    Binary Options, also called “Digital Options” or “All-Or-Nothing Options”, involves speculating on the market prices of underlying assets such as stocks, commodities, currencies and indices. Traders simply need to choose the asset’s direction, expiry time, and investment amount. If the trader’s speculation is correct, he/she will receive a return of up to 80%.
  • How much do you charge for registration?
    Registration on DerayOptions is completely free.
  • Do I need to install a software to trade on your platform?
    You don’t need to install any software. Just log on to www.derayoptions.com and you are set to go.
  • Can I open more than one account on your platform?
    The operation of multiple accounts is against our terms and conditions. Please note that any duplicate accounts will be closed.
  • What currency can I use in trading?
    You can open your DerayOptions account in any of the following currencies:
    EUR
    USD
    GBP
    Please note that it is impossible to change your account’s currency once selected.
  • How can I fund my trading account?
    You can fund your DerayOptions account by using the following methods:
    Credit/Debit Card
    Wire Transfer
  • What is the minimum deposit amount?
    The minimum deposit allowed is $50 or its equivalent value in any other currency allowed on DerayOptions.
  • What is the minimum amount for a trade?
    You can place trades with a minimum of $10.
  • What is the minimum amount I can withdraw at a time?
    The minimum amount you can withdraw is 100$
  • Can I cancel or change a trade I already placed?
    No, it is not possible to change a trade. You may cancel it, though please be advised that the trade may result in a loss; depending on current market conditions.
  • How long does it take to make a withdrawal?
    We process all withdrawals in 3-5 working days.
  • Why my credit/debit card is not working?
    We currently cannot accept some types of credit/debit cards. So do not worry if you couldn’t fund your account using your credit card; you can still fund it through Skrill, Bank Transfer, Western Union or Money Gram. Please contact your account manager for guidance.
  • Is there any spread?
    The prices we give are closest indication to real price in the market; we at Deray Options are broker, who connects users to the market maker. We transfer your orders to the real market, we do not charge any spread, but sometimes, the market maker is unable to execute the trade at the requested level, and the order is being executed at the next best available price.
  • Do you have MT4 (Meta-Trader 4) platform?
    No, we have an online-based platform that is enough to base your trading decisions on. If you feel more comfortable using MT4, you can download it for free from: http://www.metatrader4.com/en/download.
  • I realize that sometimes the trade expires as winning but when I check it in the history, it appears as loosing. Why?
    The difference between a losing and a winning trade is only 1 pip. So it is not that surprising to experience fast shifts in price in matter of seconds especially when the market is so volatile. (For example, after high impact news or during the overlap between New York and London sessions) In order to avoid this, stay aside during high volatility market conditions.
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